By 
Dear RI Courts Help Desk,
Please note the date on this request.
It is from December 25th 2018. I made this request and numerous in person and phone requests to be able to access the Electronic Filing System and Case Information as a Pro Se litigant.
In sum, each time I’ve requested I’ve been told “Pro Se are not allowed to use the EFS system, only the Public Portal. The Electronic Filing System is ONLY for RIBA attorneys.” Therefore, I am requesting in writing clarification as to why even the Help Desk has told me this same answer.
Otherwise, please inform me what I need to do next to enjoy the same “Rights” as a RI Bar Association attorney.
Thank you,
Steven J. Palange
p.s. – Please see one of the denials below. I still have the original email from the HelpDesk@
Please note the below are only the written denials for access to EFS and Case Information.
This Defendant was told in person TWICE and once on the phone the same answer:
“Pro Se are NOT allowed to use the EFS.”
Steven Palange
C: 401-225-6456
Denial #1:
From: HelpDesk@courts.ri.gov <HelpDesk@courts.ri.gov>
Sent: Wednesday, December 26, 2018 9:18 AM
To: Steven Palange <steven_palange@tlic.com>
Subject: Work Order 65635 Closed, Request to Access Case Information
Dear steven_palange@tlic.com,
Work order number 65635, for Request to Access Case Information, has been
closed on Wednesday, December 26, 2018 9:14:06 AM.
The resolution for this work order is as follows:
Wednesday, December 26, 2018 9:14:04 AM by Smith, Stephen
Denied
request denied
Please contact the help desk at 222-3000 option 1 if you have any questions or
need to re-open your work order.
Denial #2:
***** Reply to this email to append information to [[WO#65635]]
*****
Good day,
Unfortunately, Accounts are created for attorneys admitted to practice law in
the state of Rhode Island, and approved state and federal agencies per
executive order 2014-06.
To gain access to case information, excluding case documents, you can click on
the Public eService Access link under the self help center on the judiciary
website.
If you are looking for documents on a case, you may visit one of the
courthouses to view them on the public terminal as the public is not given
remote access to documents in the portal. If this isn’t possible I would
suggest contacting the respective court clerk’s office to see what your options
are.
If you desire more access than what is available to the public, please petition
the supreme court on behalf of your agency.
Steve Smith
Judicial Technology Center
Summary: Request to Access Case Information
Requestor: steven_palange@tlic.com
Call Back Number: .
Location:
Department:
Type: Secure Public Access
Subtype:
Category:
Priority: 4 – Low
Status: Open
Assigned Technician: Smith, Stephen
Date Assigned: Wednesday, December 26, 2018 8:43:39 AM
Do Not Use:
Description:
Wednesday, December 26, 2018 6:14:05 AM by EmailRequestManagement
Work Order created via E-mail Monitor Policy: Default
From: steven_palange@tlic.com
To: HelpDesk@courts.ri.gov
CC: newstips@providencejournal.com
;info@riaclu.org
Subject: Request to Access Case Information
Information submitted 12/26/2018 6:14:04 AM by Steven Palange :
——————–
EFS HelpDesk,
Please let me know if you need any additional information.
I am behind by two weeks on this. I was told by the Family Court that Pro Se
had NO RIGHTS to the Online Case File system. My new lawyer is filing a
Complaint now.
Please help me access the case information for my little girl so I can stop her
mom’s boyfriend from abusing her. All the Court cares about is me paying their
Friends $$$….
Steven Palange C: 401-225-6456 Pls call if I need to make corrections. Ty.
Attachment 1: Scan 5.jpegAttachment 2: Scan 4.jpegAttachment 3: Scan
2.jpegAttachment 4: Scan 3.jpegAttachment 5: Scan 1.jpegAttachment 6: Scan.jpeg
Denial #3:
From: HelpDesk@courts.ri.gov <HelpDesk@courts.ri.gov>
Sent: Wednesday, December 26, 2018 6:15 AM
To: Steven Palange <steven_palange@tlic.com>
Subject: New Work Order 65635, Request to Access Case Information
Your Work Order has been logged as Work Order number 65635.
The description of your problem was recorded as:
Request to Access Case Information
This call will be closely monitored by the staff at RIJTC. If you
wish to get a status of your Work Order, please call the RIJTC Help Desk at
222-3000 and have the following information available. Help Desk hours are
Monday – Friday, 8:30 am – 4:30 pm
Information for Work Order number 65635.
———————————————————————–
Requestor: steven_palange@tlic.com
Phone #:
E-Mail: steven_palange@tlic.com
Department:
————————————————————————
Thank you for contacting the RIJTC help desk.
*** This is an automated email. Please do not respond ***
Wednesday, December 26, 2018 6:14:05 AM by EmailRequestManagement
Work Order created via E-mail Monitor Policy: Default
From: steven_palange@tlic.com
To: HelpDesk@courts.ri.gov
CC: newstips@providencejournal.com
;info@riaclu.org
Subject: Request to Access Case Information
Information submitted 12/26/2018 6:14:04 AM by Steven Palange :
——————–
EFS HelpDesk,
Please let me know if you need any additional information.
I am behind by two weeks on this. I was told by the Family Court that Pro Se
had NO RIGHTS to the Online Case File system. My new lawyer is filing a
Complaint now.
Please help me access the case information for my little girl so I can stop her
mom’s boyfriend from abusing her. All the Court cares about is me paying their
Friends $$$….
Steven Palange C: 401-225-6456 Pls call if I need to make corrections. Ty.
Attachment 1: Scan 5.jpegAttachment 2: Scan 4.jpegAttachment 3: Scan
2.jpegAttachment 4: Scan 3.jpegAttachment 5: Scan 1.jpegAttachment 6: Scan.jpeg
